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About shop notes and owner notes
Note: Service Receivables features are available only if you purchased the Service Receivables Add-On Module.
You can compose notes for the technicians. The shop notes let you include specific instructions or other information on the work order you provide the technician.
You can also compose notes for the client. The owner notes let you enter notes that you want to include on the printed invoice.
Like notes elsewhere in Sage 100 Contractor, you can save notes with individual records, as well as with individual rows in a grid.